Foster Parent Training Videos

Need training hours?

Great news! We are in the process of updating Foster Parent Online Training. You are welcome to access free training using our old site, but we can offer very little support at this time. Look for new and improved Foster Parent Online Training soon!

FREQUENTLY ASKED QUESTIONS

Q. This is my 1st time using the training site. How do I get started?
A. Click on the 'Enter FosterClub's online training here' link above to enter FosterClub's current training site. (We are currently getting ready to launch a new site.) Click 'register' and submit a username (also called 'nickname'), password, and e-mail address. THIS REQUIRES A DIFFERENT USERNAME AND PASSWORD THAN THE REST OF THE SITE. Once you hit submit, you're ready to start taking classes. Just select the class you'd like to take to get started.

Q. How do I print a certificate?
A. After you've logged in, click on the 'my gradebook' button. You will see a list of the classes you've taken. Select the class you'd like a certificate for, then select, 'print this certificate'. The button is a little hard to find, but it's right below 'rate this quiz'.

Q. How do I get an e-mail automatically sent to my Certifier?
A. This feature is no longer available.

Q. I entered my nickname and password correctly, but still couldn't get into the site?
A. Please try again or contact us for further assistance: call 503-717-1552 or email us.

Q. I have taken numerous classes but some are not showing up in my gradebook. What am I doing wrong?
A. You are doing nothing wrong. Unfortunately, if you have take the same quiz on previous years and haven't beaten your previous score, your quiz certificate will not be updated or show up in the gradebook for this year. There are two options to get around this bug: 1) beat the score you got last time if possible or 2) create a fresh account with a different username (nickname) and password.