It Training Online Videos

Effective Listening

This is a course I completed last summer, because I NEEDED a refresher. It stuck. It's a good skill - no, it's a necessary skill. We may have a better course on this topic, but this one works for me.

Conflict Resolution Training Series

Scenarios are a tad over the top, but they work to teach. The post scenario feedback is very good. The video tackles some really tough, real-style problems.

Conflict Resolution Episode 5: There’s No Such Thing as Personal Space!

This video is part of the Conflict Resolution series, Part 1: Expressing Your Ideas and Concerns and Feelings and Stuff!

Cutting Edge Communication Series: Surviving Team Conflicts

Edgy, but funny way to get to a good point about how to deal with team conflict.

Active Listening

A key skill to a range of important competencies. Some good, practical tips in the course.

Quick Talks: Dan Pink - Whose Purpose is it Anyway?

Maybe not EVERY employee, but every manager. Great advice about employee engagement and motivation.

Being an Effective Change Leader

Another in the Leadership Series in The BizLibrary Collection. Some excellent strategic information about leading change.